Privacy Policy
Privacy Policy
This Privacy Policy describes how Earth Skin Studio (“we” or the “Site”) collects, uses, and discloses your Personal Information when you visit or make a purchase from our Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, “Personal Information” means information that can identify you as an individual.
We collect, use, and disclose Personal Information only with your knowledge and consent, except where otherwise permitted or required by law.
Device Information
Examples: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Purpose: to load the Site accurately and perform analytics on Site usage to optimize our Site.
Source: collected automatically using cookies, log files, web beacons, tags, or pixels.
Disclosure: may be shared with our processor (e.g., Squarespace).
Order Information
Examples: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Purpose: to provide products or services, process payments, arrange shipping, provide invoices/order confirmations, communicate with you, screen for fraud, and—if you have opted in—send you information or advertising.
Source: collected from you.
Disclosure: may be shared with our processor (e.g., Squarespace).
Customer Support Information
Examples: name, billing address, shipping address, payment information, email address, and phone number.
Purpose: to provide customer support.
Source: collected from you.
Disclosure: may be shared with service providers assisting us.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you.
We use Squarespace to power our online store. You can read more about how Squarespace uses your Personal Information here: https://www.squarespace.com/privacy.
Your Personal Information may be transferred to and stored on servers outside Alberta or Canada. While in those jurisdictions, your Personal Information may be accessible to courts, law enforcement, and national security authorities.
We may also share Personal Information to comply with applicable laws, respond to lawful requests, or protect our rights.
Behavioural Advertising
We may use your Personal Information for targeted advertising or marketing communications we believe may interest you. This may include:
Google Analytics (see Google’s policy: https://policies.google.com/privacy). You can opt out here: https://tools.google.com/dlpage/gaoptout.
Sharing Site use, purchase history, or ad interaction data with advertising partners (only with your consent, where required).
You can opt out of targeted advertising:
Or visit the Digital Advertising Alliance opt-out portal: http://optout.aboutads.info/.
You may withdraw your consent for targeted advertising at any time.
Using Personal Information
We use your Personal Information to:
Offer products for sale.
Process payments.
Ship and fulfill orders.
Provide invoices and confirmations.
Communicate with you.
Send you product or service updates (if you have opted in).
Retention
We retain Personal Information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Once no longer required, we securely destroy or anonymize it.
Accuracy and Access
You have the right to request access to your Personal Information and to request corrections if it is inaccurate or incomplete.
Children’s Information
We do not knowingly collect Personal Information from children under the age of 13. If we become aware that such information has been collected, we will delete it.
Automatic Decision-Making
We engage in limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Examples include:
Temporary denylist of IP addresses linked to repeated failed transactions (lasting a few hours).
Temporary denylist of credit cards associated with denylisted IP addresses (lasting a few days).
Cookies
A cookie is a small amount of data downloaded to your device when you visit our Site. We use functional, performance, advertising, and social media cookies to improve your browsing experience.
Most cookies are persistent (lasting between 30 minutes and two years) unless you clear them.
We request your consent before using cookies that are not strictly necessary. You can manage or withdraw your consent at any time through your browser settings. Please note that disabling cookies may affect your experience on the Site.
Do Not Track
We do not alter our data collection practices when we receive a “Do Not Track” signal from your browser, as there is no consistent industry standard for response.
Data Breach Notification
In the event of a security breach involving your Personal Information that poses a real risk of significant harm, we will notify you and the Office of the Information and Privacy Commissioner of Alberta, as required by law.
Changes
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.
Contact
For questions about this Privacy Policy or our privacy practices, contact us at:
Email: hello@earthskinstudio.com
If you are not satisfied with our response, you may contact:
Office of the Information and Privacy Commissioner of Alberta – www.oipc.ab.ca
Office of the Privacy Commissioner of Canada – www.priv.gc.ca
Newsletter and Electronic Messages
By subscribing to our newsletter, you consent to receive electronic messages from Earth Skin Studio, including updates, promotions, and newsletters. You may unsubscribe at any time by clicking the link in our emails.
Last Updated: September 3, 2025